Aaron Ritchey

Productivity Engineer

Experience: SAP-Concur

Designed and developed new marketing features for the company’s 30+ websites by collaborating with designers and internal stakeholders. Developed internal tools to reduce the bottleneck of manual testing submission forms by 95%, led the development of the department’s knowledge base, and stepped in as temporary scrummaster to maintain the department’s agile development process during staff change. Promoted from contractor to full-time employee after developing a department-wide knowledge base, preserving institutional knowledge and reducing onboarding time for new hires.

Internal Tools at SAP-Concur

To address a wide range of workflow inefficiencies, I gradually developed a suite of lightweight tools that reduced debugging time, simplified issue reporting, and streamlined administrative work. These tools helped the team stay focused on complex projects. Read More »

Unofficial Team Lead for App Migration

Proactively supported the coordination of a four-person team of developers to rebuild a React app in an entirely new technology stack. Read More »

Survey Tool Extension

Let the expansion of a Node/React survey-building framework, developing both new features and supporting documentation to reduce development time for new surveys and new survey types. Read More »

Knowledge Management for Technical Team

Established the team's first standardized onboarding process and disaster recovery plans, while discovering my unique aptitude for technical writing. Read More »