Aaron's Work with jira
Projects: Knowledge Management for Startup
Championed knowledge management by transforming frequent informal chat discussions into comprehensive documentation for both engineers and customer support, which decreased onboarding times for new developers and saved developer time spent previous spent answering questions.
Read More »Projects: Knowledge Management for Technical Team
Established the team's first standardized onboarding process and disaster recovery plans, while discovering my unique aptitude for technical writing.
Read More »Projects: Internal Tools at SAP-Concur
To address a wide range of workflow inefficiencies, I gradually developed a suite of lightweight tools that reduced debugging time, simplified issue reporting, and streamlined administrative work. These tools helped the team stay focused on complex projects.
Read More »Experience: SAP-Concur
Web Developer building marketing features for 30+ corporate websites. Took initiative to lead the department's knowledge base, stepped in as temporary scrummaster, and created internal tools to address QA bottlenecks.
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